Uwe Lorenzen Consulting
Self Serve Kiosk Systems
Hotel kiosk systems allow guests to check themselves in or out. The guest has to have a
reservation or use a credit or membership card for identification. On check out a bill
is printed and on check in keycards for the room are produced.
Hotel kiosk systems require a lot of complex integration - with a property management system
(PMS), credit card handling, room access system and various hardware. I have been
designing and implementing a kiosk system, a PMS kiosk data server and a kiosk data communications
protocol for Micros-Fidelio, one of the leading vendors of hotel systems worldwide. This kiosk
system has already been in use in a major hotel in Munich.
Credit Card -
Access Control -